A dense public transportation network covers the entire Paris metropolitan area. It is a key tool in the fight against greenhouse gas emissions caused by private vehicle traffic.
The City of Paris is a member ofÎle-de-France Mobilités and is actively involved in expanding public transportation services.
Subway
The metro is not under the jurisdiction of the City of Paris. However, the City regularly engages with the RATP and other institutional partners, including Île-de-France Mobilités, regarding:
- the development of stations currently undergoing renovation
- rolling stock (improved comfort, mitigation of nuisances, particularly noise)
- an increase in service, particularly in the early evening, but also during rush hour on very busy lines and on night service
- the extension of subway lines within and outside Paris
- regarding the possible restructuring of lines
Tram
All the tram lines in Paris
Find all the tram lines on the RATP website and the Île-de-France Mobilité website.
There will be
As with the metro and the tram, the bus routes operating in Paris are managed by Île-de-France Mobilités, the organizing authority for the Île-de-France region (routes, frequencies, detours, bus electrification…), and are currently operated by the RATP (service reliability, cleanliness, passenger information, drivers…). The City of Paris helps fund these lines. Furthermore, in the interest of its residents, it ensures that the service is provided at the highest possible quality. In particular, it carries out road improvements (creation of bus lanes, protective medians for cyclists, intersection redesigns, etc.).
In particular, the City of Paris has committed, through a memorandum of understanding outlining specific actions signed with Île-de-France Mobilités and the RATP, to making bus travel in Paris more appealing.
There are also five smaller neighborhood buses called the Traverses, which are operated directly by the City of Paris.
Following a 2009 European directive, Île-de-France Mobilités decided to open up competition between the incumbent operator, RATP, and other operators (e.g., Keolis, Transdev, ATM…). These new operators will begin service in the fall of 2026. In theory, this shouldn’t change anything for passengers: even if a bus stop is served by different operators, the color of the buses and the fares will remain the same. Passenger information, however, will be managed by Île-de-France Mobilités.
Despite its disagreement with the principle of this competitive bidding process, the City will strive to support the new operators in order to maintain and improve the quality of service.
People with disabilities and seniors
Making public transportation accessible to everyone is one of the priorities of the City of Paris and its partners: the RATP, Île-de-France Mobilités, the Île-de-France Region, and the SNCF. There are several options available to help you plan your trips in Paris and the surrounding area.
Services for People with Disabilities on Public Transportation
Île-de-France Mobilités
Here you’ll find all the resources, products, and services that can help you plan your trip to Paris and the Île-de-France region: all the information regarding accessible stations and train stations, bus routes for Paris and the inner suburbs, as well as a complete list of bus routes, train stations, and stations equipped with special accommodations: ramps, elevators, and automatic doors.
You can also call 08 90 21 22 30 (€2.99 per call).
Accessible Bus Routes
Construction Projects to Improve Accessibility at Bus Stops
The Act on Equal Rights and Opportunities, Participation, and Citizenship for People with Disabilities of February 11, 2005, established the principle of continuity in the travel chain.
Building on this law, which has led to significant progress in transportation accessibility, and in preparation for the 2024 Olympic and Paralympic Games, the City of Paris has set itself the ambitious goal of making its surface public transportation network accessible.
A bus route is considered accessible to people with limited mobility provided that at least 70 percent of its stops meet accessibility standards.
Work to make bus stops accessible began in Paris in early 2022 and will continue through early 2024. Each project may take between 3 and 8 weeks to complete.
In each case, the goal is to make it easier for bus passengers to board and exit by ensuring a sufficient stopping length, installing markers that allow the driver to stop in the right place, and adjusting the height of the curbs. Comfort for people with limited mobility is improved by relocating street furniture that might obstruct traffic at the bus stop and nearby crosswalks. Widening the sidewalk and reducing its slope in certain areas should make it easier for all users to move around near bus stops.
To learn more about ongoing construction projects in your neighborhood, check the list of projects by district
Services at train stations for passengers with disabilities
For information on the accessibility of the SNCF network in Île-de-France, visit the dedicated SNCF-Transilien page.
To learn about services for people with disabilities, visit the SNCF's "Accès Plus" website.
Mobility and Inclusion Card (CMI)
Gradually replacing disability, priority, and parking permits since January 1, 2017, it combines the features of these permits in the form of designations and entitles the holder to:
- priority for seats on public transportation, in venues, and in lines (marked "priority/disability");
- tax and commercial benefits (disability designation);
- Access to reserved parking spaces that are free under certain conditions (see "Parking" section).
To submit your application, please contact the Departmental Office for People with Disabilities (MDPH).
War veterans with disabilities, who do not have access to the CMI, continue to enjoy the benefits provided by their current cards.
Transportation Assistance for Older Adults and People with Disabilities:
The Pam Francilien
The Pam service in the Île-de-France region is a public transportation service that operates by reservation and is designed to facilitate travel within the Île-de-France region for people with limited mobility, disabilities, or who require assistance.
It was created to provide passenger transportation when the public transit system is not accessible. Pam Francilien is a public transportation service that can transport multiple passengers in a single vehicle.
The Paris Seniors Pass, intended for seniors, and the Paris Access' Pass, intended for people with disabilities based on income criteria
- Paris Seniors Pass (for retirees)
- " Pass Paris Access"(for people with disabilities)
A single, zone-free, free package is now available to the public upon first-time request
The Paris Seniors Pass and the Paris Access' Pass will be valid starting on the first day of the month following the application.
You are:
- 65 or older
- or between 60 and 64 years old and retired due to inability to work.
OR
You hold a disability certification
- disability allowance for adults,
- compensatory allowance for personal assistance,
- disability compensation benefit—the “personal assistance” component,
- disability pension for Groups 2 and 3 under the general Social Security system,
- disability widow’s or widower’s pension,
- work-related accident annuity granted for a disability of at least 80%, paid by Social Security,
- early retirement pension granted to civil servants and military personnel if they are not permitted to remain on active duty,
- lifetime disability annuity paid by the Caisse des Dépôts et Consignations.
AND
you meet all of the following conditions:
- You have resided in Paris for at least 3 years (within the last 5 years)
- You are a French citizen or a legal resident
- You can provide proof of a pre-reduction tax amount (income tax “subject to the tax scale,” line 14 of your tax notice)
up to €2,028 for your first application
up to €2,430 for renewals
If you are a veteran, the widow or widower of a veteran, or a war widow or widower, aged 65 or older: you do not need to provide proof of your tax liability.
Step 1: Get your free Navigo pass
- If you already have a “Month-Week” Navigo pass, go directly to your City of Paris Social Services Center (CASVP)
- If you don’t have one, or if you have an “Annual/All-Access” or “Discovery” Navigo pass, apply for a “Month-Week” Navigo pass through the RATP or SNCF. You will need to present it at your City of Paris Social Services Center
>> At a branch: immediate issuance
Bring a form of identification and visit a staff member at one of the RATP Comptoirs-Club locations or SNCF sales offices.
>> By mail within 3 weeks:
- Request a form at RATP ticket windows, at city hall, or from your
- Once completed, mail it in the prepaid envelope provided.
- Your Navigo pass will be mailed to your home.
You can also apply online atwww.navigo.fr
Step 2: Take advantage of the preferential transportation pass
- Visit your City of Paris Social Services Center ( CASVP) with your Navigo pass and all required supporting documents (the list and application form can be downloaded below), or send your application by email or mail to the CASVP in your arrondissement
List of supporting documents required to obtain the Paris Seniors Pass for retirees
Pass Paris Seniors Application Form
List of supporting documents required to obtain the Pass Paris Access' for people with disabilities
Pass Paris Access' Application Form
Terms and Conditions of Use for the Paris Seniors Pass or Access' Pass
Step 3: Top up your Navigo pass once a year
Wait four days after completing the process at your City of Paris social services center before loading your pass at Navigo kiosks in metro stations and RATP and SNCF train stations.
There’s no need to go any sooner; your pass won’t be active until then. Station staff will help you load your Navigo pass.
Step 4: Travel with peace of mind and enjoy the benefits of your new Navigo pass
Validate your pass with a single tap
- A simple tap is all it takes to validate your Navigo pass at the entrances to metro stations and train stations, or on buses and trams.
- Hold your Navigo pass up to the purple sensor on the validation machines.
- During a ticket inspection, you must show your pass to the inspector. If you haven’t validated it, you may be fined.
Your Navigo Card Will Be Replaced If Lost
- If your Navigo pass is lost or stolen, the RATP or SNCF will replace it for a fee of €8.
- If your Navigo pass is defective, please contact RATP Comptoirs-Club or SNCF sales offices.
Getting Around on the Seine
Regulations Governing Navigation on the City of Paris's River Network
Just as with travel by land, travel by water is subject to regulations. Whether on canals or the Seine, there are regulations that must be followed for all navigation.
For the Parisian canals (Canal Saint-Martin, Canal de l'Ourcq, and Canal Saint-Denis): the special navigation regulations are in effect.
Notice to Vessel Operators No. 1 is an official document intended to clarify and supplement the provisions of the special regulations governing navigation on the City of Paris’s river network and to provide users with certain general information about the waterway.
Batobus
Batobus is a regular river shuttle service to the Île de la Cité and Île Saint-Louis. With eight stops along the way, it offers a chance to explore Paris as you cruise down the Seine.
- Eiffel Tower, Port de la Bourdonnais (7th arrondissement)
- Champs-Élysées, Port des Champs-Élysées (8th arrondissement)
- Musée d'Orsay, Quai Solférino (7th arrondissement)
- Louvre, Quai du Louvre (1st arrondissement)
- Saint-Germain-des-Prés, Quai Malaquais (6th arrondissement)
- City Hall, Quai de l'Hôtel de Ville (4th arrondissement)
- Notre Dame, Quai de Montebello (5th arrondissement)
- Jardin des Plantes, Quai Saint-Bernard (5th arrondissement)
Schedules, fares, and ticket offices: all the information on the Compagnie des Batobus website
Batobus Company,
Port de la Bourdonnais, 75007 Paris
Phone: 0 825 05 01 01 (0.15 euro/min)
Tourist river shuttles
Regular service is provided for most of the year, from the ports of La Bourdonnais and Suffren in the west and the port of Bercy in the east, by two different river operators. The stops serving the Île de la Cité are located at the Port de la Tournelle and on the Quai des Orfèvres.
Information and Sales:
- Parisian Boats: Tel. 01 44 11 33 44
- Bercy Marina: Tel. 01 43 43 40 30
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